Thank you for filing our
Implementation Partner Form!

We appreciate the time you’ve spend and will make sure your filing gets the attention it deserves. It might come across impersonal to make first contact this way. But as we work on our implementations from multiple offices around the globe we noticed that this is the best approach. Through the form submission we can assure you that your input is shared across all offices and teams.

Your filing is now pending for a review. After the first review the input i forwarded to the teams directly. You will hear from us soon! Usually within a few working-days.

Kind Regards,

Partner relations – Retail Unity

The head office in Rotterdam

We have our Head Office in Rotterdam, right at the edge of City centre. Step out of our door and you're in the middle of the Heemraadssingel Park. And with all means of public transportation close by you're just one stop away from all the shops, bars and restaurants.

Service International Clients from our Bangkok office

Located at the Taksin Bridge 50 meters from the Saphan Taksin Skytrain station. Also the port location from which you can take the boat on the Menam river to the Riverside hotels and the Icon Siam mall.

Work side-by-side with our experienced teams in Kiev

Work with the latest features in Cloud Hosting, Enterprise Security and state-of-the-art technologies.

Service Clients in the Americas from our NY office

Work with the biggest names in the AMER region.

Our Dubai office is located in the Dubai Silicon Oasis

Work with the largest names in the MENA area. Top-end high fashion, The largest shoe-store in the world and one of the top Healthcare players in this region.

DYNAMIC RETURN ROUTING

A new era of efficiency in Retail.

At Retail Unity, we understand that returns are a critical challenge impacting the profitability of omnichannel retailers.

We've solved the puzzle...

Smart Return Routing

Our Distributed Order Management (DOM) platform revolutionizes the returns process with Dynamic Return Routing by strategically directing returns to optimal locations within 24 hours. This minimizes unnecessary product movements and enhances inventory availability across all channels. From smart ship-from-store strategies to innovative return routing, our platform ensures that every item is sold from the most advantageous location, optimizing inventory levels and boosting your profit margins. Dive into a seamless blend of technology and strategy with Retail Unity, where every return is a new opportunity for profit.

When it comes to A/B quality checks on returns, stores typically outperform distribution centers due to the employees' intimate knowledge of the products. On top of that, items like an unfolded shirt or an incorrectly packaged item require extensive reconsidioning and repackaging for an online resale. This is not the case for the stores, where you can just place the items back in the shelf.

Free returns? Or charging a fee?

With significant logistical and financial stakes including the costs of reverse logistics and the devaluation of returned items. Increasingly, Retailers are adopting administrative fees to mitigate these impacts, but maintaining customer satisfaction remains a delicate balance. Retail Unity has engineered a solution that transforms this challenge into an opportunity for efficiency and customer loyalty. Our platform seamlessly automates fee adjustments and simplifies the entire returns process, ensuring a smooth reconciliation of payments and enhancing the overall customer experience.

Through the Retail Unity platform, we've eliminated the processing of returns at our Distribution Center, resulting in significant cost savings.

Niek Gloudemans

CEO, Ter Stal

Higher-priced item exchanges

Retail Unity integrates with the Payment Service Provider (PSP) and initiates a pay-by-mail for the additional payment collection.

Same-priced item exchanges

A straightforward exchange. Instead of a return, the platform creates a new order with new items and corrects the sales in your ERP.

Lower-priced item exchanges

We create the new order and at the same time triggers a partial refund through your PSP to the consumer.

A/B Quality checks

and automated mark-downs

Returns and Exchanges in Digital Commerce demands more than just transactional solutions—it requires a strategic approach to enhance cash flow and reduce refunds. Retail Unity’s Digital Exchange feature revolutionizes return management by enabling seamless in-store and postal returns, integrating effortlessly with both retail environments and distribution centers.

This innovative system not facilitates item exchanges for consumers but also ensures continuous inventory integration and efficient order management, all aimed at maintaining optimal cash flow and customer satisfaction.

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Digital-Exchanges on Returns,

result in less refunds

Retailers are enhancing cash flow and reducing refunds in Digital Commerce through the Retail Unity Digital Exchange feature.

Returns and Exchanges in Digital Commerce demands more than just transactional solutions—it requires a strategic approach to enhance cash flow and reduce refunds. Retail Unity’s Digital Exchange feature revolutionizes return management by enabling seamless in-store and postal returns, integrating effortlessly with both retail environments and distribution centers.

This innovative system not facilitates item exchanges for consumers but also ensures continuous inventory integration and efficient order management, all aimed at maintaining optimal cash flow and customer satisfaction.

Higher-priced item exchanges

Retail Unity integrates with the Payment Service Provider (PSP) and initiates a pay-by-mail for the additional payment collection.

Same-priced item exchanges

A straightforward exchange. Instead of a return, the platform creates a new order with new items and corrects the sales in your ERP.

Lower-priced item exchanges

We create the new order and at the same time triggers a partial refund through your PSP to the consumer.