Fulfilling customer expectations in today’s Retail world is harder than ever. Multiple sales channels, expanding marketplaces, and vast store networks add layers of complexity. Managing inventory and orders across regions can quickly spiral out of control, leading to higher costs, missed sales, and disappointed customers.
This is where a Distributed Order Management (DOM) platform makes all the difference. It simplifies operations and ensures your customers stay satisfied. Let’s explore how and why.
Unified Inventory Across Channels
Imagine having access to a virtual inventory pool that spans your stores, warehouses, suppliers, and even wholesale stock. Retail Unity’s Endless Aisle functionality makes this possible, enabling you to sell every item across all channels until the last item is sold. There’s no need for dedicated stock levels per sales channel—dynamic safety margins intelligently calculate available inventory, ensuring accurate fulfillment without overselling.
For wholesale brands, the Retail Unity OMS goes a step further by including the full wholesale inventory in the unified pool. This ensures that direct sales channels can always access and sell every available item, maximizing sales opportunities and customer satisfaction.
What to Look for in a Distributed Order Management System
When connecting a Distributed Order Management (DOM) system to your IT landscape, flexibility and standardization are key. The system should support a wide range of integration methods, from modern APIs to more legacy systems like sFTP, ensuring compatibility with both advanced and older technologies. It should also handle the potential workload limitations of E-Commerce platforms, especially when dealing with high volumes of stock updates or order data. Beyond technology, strong support from the solution provider is essential to ensure a seamless setup and long-term stability.
Seamless Integration with Retail Unity
Retail Unity is built to integrate effortlessly into your existing tech stack, whether it’s an ERP, CRM, or warehouse management system (WMS). With its flexible API architecture and broad compatibility, it ensures a smooth transition without disrupting your operations. From legacy systems to cutting-edge platforms, Retail Unity bridges the gap, allowing you to focus on what matters—delivering exceptional customer experiences.
The Bottom Line
Simplifying complex fulfillment networks doesn’t just reduce operational headaches—it creates opportunities for growth. With Retail Unity, you can achieve faster deliveries, reduce costs, and delight your customers while maintaining control over your entire supply chain.
Are you ready to transform your order fulfillment operations? Contact us today to see how Retail Unity can work for you.